使用Nway-power实现语音呼叫机器人
外呼接口:
- Job_uuid 源主叫uuid get_uuid获得
- Callernum 主叫号码
- Calleenum 机器人路由号码
- A_gatewayname 如果a是外线,则要指定a的出局网关
- A_effective_caller_id_num a路显示的号码
- A_external false,true,标记a是不是外线
- Cdr_url 标记推送Cdr至哪个url
- Event_url 标记推送来电事件等至哪个url
- Record_file 完整通话录音路径
curl -H "Content-Type: application/json" -d '{"Job_uuid":"feew32223dd3e32re32e32","Callernum":"18621575908", "Calleenum":"2300","A_gatewayname":"nway1","A_effective_caller_id_num":"02168686868","A_external":"true","Cdr_url":"http://111.1.1.1/fs/cdr","Event_url":"http://111.1.1.1/fs/callstate","Record_file":"mytest.wav"}' -H"Authorization:Nway token" http://127.0.0.1:8085/api/originate_i
处理接口:
func AsrServer(w http.ResponseWriter, req *http.Request) {
con, _ := ioutil.ReadAll(req.Body)
if req != nil {
defer req.Body.Close()
}
var dat map[string]interface{}
err := json.Unmarshal(con, &dat)
if err == nil {
if dat["notify"] != nil && dat["calleeid"] != nil && dat["callerid"] != nil && dat["callid"] != nil {
notify := dat["notify"].(string)
errorcode := 0
if dat["errorcode"] != nil {
errorcode = int(dat["errorcode"].(float64))
}
message := ""
if dat["message"] != nil {
message = dat["message"].(string)
}
prompt := "您好,有什么能帮您的吗?!"
if notify == "enter" {
jsonStr := `{"action":"asr","flowdata":"","params":{"prompt":"欢迎致电上海宁卫,请说测试命令,比如查房,退房,清洁,续住,预订,叫餐,退押金,不能上网,人工服务!","max_waiting_ms":5000,"retry":0,"mode":1}}`
w.Write([]byte(jsonStr))
} else if notify == "asr_result" {
if errorcode == 0 {
if message == "" {
prompt = " 请再说一遍? "
} else if strings.Contains(message, "查房") {
prompt = "你以为你是警察啊,说查房就查房!"
} else if strings.Contains(message, "退房") {
prompt = "能不能不退房,我们可是霸王房!"
} else if strings.Contains(message, "清洁") {
prompt = "用不着清洁吧,我们的房间很干净,请您自己扫扫!"
} else if strings.Contains(message, "续住") {
prompt = "我们将免费为您续住365天!"
} else if strings.Contains(message, "预订") || strings.Contains(message, "订房") {
prompt = "请登录http://www.nway.com.cn进行预计!"
} else if strings.Contains(message, "叫餐") {
prompt = "您是喜欢吃川菜?鲁菜?淮扬菜?湘菜?粤菜?本帮菜?西餐?"
} else if strings.Contains(message, "退押金") {
prompt = "押金已退回到您手里,请抽空看看手!"
} else if strings.Contains(message, "不能上网") {
prompt = "不是有4G吗?上网很容易,流量不用愁!"
} else if strings.Contains(message, "人工服务") {
prompt = "您是找特殊的还是找酒店服务员?"
} else if strings.Contains(message, "挂断") || strings.Contains(message, "挂机") {
jsonStr := `{"action":"hangup","flowdata":"","params":{"cause":0,"usermsg":"caller request"}}`
w.Write([]byte(jsonStr))
} else {
fmt.Println(message)
}
} else if errorcode == -1 {
prompt = "未检测到声音,请说命令!"
} else if errorcode == -2 {
prompt = "创建文件失败请联系管理员!"
}
if prompt != "" {
jsonStr := `{"action":"asr","params":{"prompt":"` + prompt + `","max_waiting_ms":5000,"retry":0,"mode":0}}`
w.Write([]byte(jsonStr))
}
}
}
} else {
fmt.Println("unmarshal event message error:", err, " &&& message:", string(con))
}
}